Privacy Policy

Privacy Policy – FROZIPS

FROZIPS is committed to protecting your privacy and safeguarding your personal data.
This Privacy Policy explains how we collect, use, store, and share customer information from our website (frozips.com) and other digital platforms operated by our brand.

1. Introduction

FROZIPS, as the data controller, respects your privacy and processes your personal information in full compliance with applicable data-protection laws, including the General Data Protection Regulation (GDPR).
By accessing our website or purchasing from us, you agree to the terms outlined in this Privacy Policy.

2. Key Definitions

  • Personal Data: Any information that identifies or can reasonably identify an individual (e.g., name, address, email, phone number, IP address).

  • Processing: Any operation performed on personal data, such as collection, storage, usage, sharing, or deletion.

  • Data Controller: The entity responsible for determining the purposes and means of personal-data processing (in this case, FROZIPS).

  • Sub-Processors: Third-party companies that process data on behalf of FROZIPS under strict confidentiality agreements.

3. Data We Collect

We collect and process personal data only as necessary to deliver our services effectively and securely, including:

  • Contact Information: Name, address, email address, and phone number.

  • Browsing Data: IP address, device information, browser type, and activity on our website.

  • Purchase Details: Order history, payment method, and transaction information.

  • Preferences: Information about your interactions, wish lists, or product interests.

4. Purpose of Processing

Your data is used exclusively for the following legitimate business purposes:

  • Order Fulfillment: Managing and processing orders, payments, and deliveries.

  • Customer Support & Communication: Responding to inquiries, sending order updates, promotions, and relevant brand news.

  • Service Optimization: Analyzing preferences to improve our products, website, and shopping experience.

  • Fraud Prevention & Security: Monitoring and protecting transactions and systems from unauthorized activity.

5. Data Sharing

We share your personal information only when necessary and always under strict data-protection agreements:

  • Service Providers: Trusted partners that assist in logistics, website hosting, payment processing, and customer support.

  • Legal Obligations: When required by law or to protect the rights and property of FROZIPS or our customers.

We never sell or rent your personal information to third parties.

6. International Transfers

Your data may be transferred and processed outside the European Economic Area (EEA).
When doing so, we ensure that adequate safeguards—such as Standard Contractual Clauses (SCCs)—are in place to protect your information in accordance with GDPR requirements.

7. Data Security

FROZIPS implements robust technical and organizational measures to protect your personal data from unauthorized access, loss, misuse, or alteration.
While no system is entirely invulnerable, we continuously enhance our security practices to maintain the highest protection standards.

8. Your Rights

Under applicable data-protection laws, you have the right to:

  • Access and obtain a copy of your personal data.

  • Correct or update inaccurate or incomplete information.

  • Request deletion of your personal data (when legally permitted).

  • Restrict or object to data processing in certain circumstances.

  • Request data portability to another provider.

  • Withdraw consent at any time, without affecting prior lawful processing.

To exercise your rights, contact us at:
📧 contact@frozips.com

We aim to respond to all privacy requests within 30 days.

9. Cookies and Similar Technologies

Our website uses cookies to enhance your browsing experience.
Cookies help us remember preferences, analyze traffic, and deliver personalized offers.
You can manage or disable cookies directly in your browser settings at any time.

10. Policy Updates

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes.
Significant updates will be posted on our website and take effect immediately upon publication.
We encourage you to review this page regularly to stay informed about how we protect your data.

11. Contact

For any questions, requests, or concerns regarding this Privacy Policy or our data-protection practices, please contact us at:
📧 contact@frozips.com

FROZIPS – Because your privacy matters as much as your confidence.